COVID-19 Update:

Because we are an essential service we will continue to remain open to provide the necessary service and products to keep your water safe.

To help keep our staff and customers safe, we have developed some new protocols:

1. We encourage more and thorough hand washing/sanitizing.

2. Surfaces commonly handled within our office are sanitized regularly.

3. Service techs are provided with face masks, gloves and will practice social distancing of 6' or more as best they can.

4. We encourage customers needing to pick up products from our office to call ahead to place the order and prepay so that we can arrange to have the product ready for you to pick up at the front door without entering the office.

We pray your families remain healthy and safe throughout these changing times. 

Our Mission

At Water Concepts. We Are Water. We strive to assure quality, safe water for our customers and municipalities and we are gifted with the unique expertise and capability to do so. We are always improving our processes and skills and take pride knowing our clients from all industries are served on-time with excellence.

Retail Locations

Water Concepts has partners in various locations around the Niagara Region. Our partners carry a variety of filtration supplies and can even provide you with high quality RO water refills. Click below to find your nearest match.

What People Are Saying
"Water Concepts was very quick in responding to our questions and requirements. We are very pleased with the assistance they have given us and fulfilling our needs." 
- Veronica Merwitz, Sancy Acres (Dunnville, ON)
Product Registration   

We highly recommend registering your Water Concepts product immediately. This provides you with warranty benefits and service reminders. Please click the link below to complete your registration.

28 Vaughan Road

Welland, ON, L3B 5Y1

Mon-Thurs 9-5, Fri 9-4:30

Closed Sat & Sun

© 2019 Water Concepts


P: 905-788-1784

F: 905-788-3456

*Phone is regularly monitored after-hours